A pet groomer accused of using cable ties to honk dogs is closing
A dog owner was furious when he discovered his pet was covered in cable ties at a pet grooming service in Bukit Timah.
The woman confronted the owner of First Class Pets after noticing a mark that resembled a cable tie near her dog’s mouth.
After the incident went viral on social media, the owner apologized and announced the closure of his grooming service.
Woman discovers cable tie marks on dog
On Saturday (June 29), the woman shared the disturbing incident on the Dogs Singapore Facebook page to alert her fellow pet owners.
When questioned, the owner admitted to using a cable tie to get the dog to honk, citing it as a measure to prevent bites during grooming.
While the woman understood the purpose, she strongly objected to the use of cable ties as a muzzling tool.
“It left a deep mark on the side of my dog’s mouth, proving how tight and uncomfortable it was,” she wrote in her caption on the Facebook post.
Cable ties used to honk other dogs
The owner of First Class Pets even showed the woman videos of other dogs gagged with cable ties.
“I wonder if their pet owners know,” said the woman.
According to the owner, First Class Pets has determined that using cable ties to muzzle pets is the most effective method for their grooming service.
The woman expressed anger at what she saw as a lack of professionalism from the repair service.
“Aren’t they supposed to be professional groomers? [the] relevant skills to handle pets well and do what’s best for the pets instead of what’s best for themselves?” she asked.
He also emphasized that many people are probably uncomfortable knowing that their pets are covered in cable ties.
The pet groomer apologizes for the incident and announces closure
On Sunday (30 June), the owner of First Class Pets issued a public apology on Facebook.
He clarified that he was not the groomer who used cable ties on the dog in question, Mochi.
It was only after Mochi’s owner raised concerns that he became aware of the issue.
Despite the groomer’s explanation that cable ties are designed for quick release and allow dogs to breathe, he reprimanded her and asked her not to use that method.
He also stressed the importance of letting pet owners know if a dog is showing signs of aggression.
Taking full responsibility, the owner of First Class Pets apologized without making excuses for what happened.
“We are not justifying our actions, just explaining our side of the story in full,” he wrote. “We understand that this incident is entirely our fault [due to] what a bad decision.”
Furthermore, the owner has announced the closure of First Class Pets as they move to “get better and do better”.
News in MS has contacted the dog’s owner and the owner of First Class Pets for further comment.
Also read: Pet groomer allegedly lost poodle later died in accident, NParks looking into incident
Do you have news to share? Contact us by email at [email protected].
Featured image taken from Facebook.