This notice is provided to TruthaboutPetFood.com from Viva Raw pet food.
This notice is to inform you of a voluntary recall of: Viva Duck for Dogs (Ground),
Viva Duck for Dogs (Chunked), Viva Duck for Cats, Viva Pure Duck. So many
under recall is Lot 22853. The product is distributed as frozen 1 lb bricks in
clear vacuum packaging. Viva started shipping this lot on 10/24/23 and the last units were distributed on 12/06/23.
The FDA has obtained and tested samples of the Viva Duck for Dogs (Chunked) Lot
22853 after a consumer complaint and found that the samples were positive for
Salmonella, Listeria monocytogenes. Salmonella and Listeria monocytogenes
can affect animals that eat the products and pose a risk to humans from handling
contaminated pet products, especially if they have not thoroughly washed them
hands after contact with the products or any surface exposed to them
products.
Healthy people infected with Salmonella should monitor themselves for some or
all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea,
stomach ache and fever. Rarely, Salmonella can result in something more serious
disorders, including arterial infections, endocarditis, arthritis, muscle pain, eye
itching, and urinary tract symptoms. Consumers show these signs afterwards
coming into contact with this product should contact their healthcare providers.
Pets with Salmonella and Listeria infections may be lethargic and have diarrhea
or bloody diarrhea, fever, and vomiting. Only certain pets can be reduced
appetite, fever, and abdominal pain. May be infected but otherwise healthy pet
carrier and infect other animals or people. If your pet has eaten the
recalled product and with these symptoms, please contact your veterinarian.
Please check your freezer for any remaining products of Lot 22853. If you still
have products from the lot, complete this response form and we will reach out to
to issue a refund for any remaining product—you may destroy the
food out of the reach of children, pets, and wildlife. Make sure you do
do not touch the contaminated food product with your hands. While wearing
gloves or using paper towels, place the contaminated food in a sealed plastic bag
and throw it in the trash. You will then need to sanitize your kitchen and any other areas that may have come in contact with the contaminated product. Don’t
sell or donate the recalled products. Do not feed the recalled product to pets or
any other animals.
Even if you don’t have any food packages left, please complete them
response form so we can account for all customers who received it
notice.
Your pet’s health is always Viva’s #1 priority and we always will be
is committed to making safe and transparent pet food. We started this company
to revolutionize the industry and make the best pet food available. From choosing to
manufactures in a USDA facility and sources 100% human ingredients, we
is committed to moving forward and beyond. We conducted a detailed
root-cause analysis at our USDA facility to ensure we continue to exceed
highest food safety standards in the industry and continue to push the boundaries for
how safe, fresh pet food is made. If you have any questions about this notice,
feel free to email us at [email protected] or call/text us at (919) 371-8882
between 9:00 am – 5:00 pm EST Monday through Friday.
This recall is done using the knowledge of Food and Drug
Administration.