From the Viva Raw website:
To our customers,
We would like to share more information about our recent recall of Turkey and Puppy recipes from Lot 21244. Out of an abundance of caution, we have notified all customers who purchased this product during a certain period , however, only Lot 21244 is affected. At the bottom of this page, you will find the full notice emailed to our potentially affected customers.
Background
During an inspection, the FDA tested samples of Viva Turkey for Dogs and found that samples from Lot 21244 were positive for Listeria monocytogenes. All products manufactured in Lot 21244 are scheduled to be destroyed and we have directly conducted a recall at the 3rd party warehouses we work with.
After receiving a customer report, we realized that some products from this lot were accidentally released from 3rd party warehouses. We immediately notified the FDA and once we received their review and approval, expanded the recall to notify our customers.
Our Actions
In addition to contacting potentially affected customers directly, we are also providing answers to frequently asked questions below.
If you still have questions after reviewing all the information and would like to contact us, you may do so at [email protected] or at 919-371-8882 from Monday-Friday, 9:00am-5: 00pm EST. We are eager to help you and know that the health and safety of your pets always comes first.
More information is available on the Viva Raw website here: https://vivarawpets.com/pages/lot-21244-recall
